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OTS Fulfilled Add-Ons Graphics Info & Sizing

Shipped Add-Ons include t-shirts, sweatshirts, posters, mugs, tote bags, and waterbottles sourced from our vendor.

Micky Small avatar
Written by Micky Small
Updated over 7 months ago

🎭Noteworthy: Customers are responsible for uploading images with correct sizing. OTS can build your organization's seating chart for a managed service fee. Please email AccountManager@onthestage.com for more details.

Add-On Graphic Image Requirements:

  • T-Shirt - 1800 x 2400 - File must be 150 DPI to ensure optimal print quality

  • Sweatshirt - 2100 x 2100 - File must be 150 DPI to ensure optimal print quality

  • Poster - 1800 x 2700 - File must be 300 DPI to ensure optimal print quality

  • Mug - 2700 x 1050 - File must be 300 DPI to ensure optimal print quality

  • Tote Bag - 1500 x 1500 - File must be 150 DPI to ensure optimal print quality

  • Waterbottle - 2557 x 1582 - File must be 300 DPI to ensure optimal print quality

File must be in PNG format in order to upload.


Quality & Content Tips:

  • Image must be uploaded in the required size provided

  • Image must be High Resolution and good quality

  • Limit shaded areas on images (images can't have areas of less than 100% opacity, no outer glows or drop shadows.)

  • Transparent backgrounds render best on your final product

  • No copyrighted logos or imagery may be printed on merchandise.

  • Some licensed art and logo packs purchased from licensing organizations do not allow you to print merchandise using the artwork, so please refer to your contract before submitting your request. Proof of approval to print will be required.


  • Please submit the highest resolution file you have; we accept a minimum resolution of 150dpi at 10” wide.

  • We recommend using PNG for designs with a transparent background. For other designs, we advise preparing files in JPEG instead.

  • Please submit the exact DPI resolutions as mentioned above. We recommend using PNG for designs with a transparent background.

  • Remove backgrounds from your artwork if you would not like them printed.

  • Avoid including ticketing information or urls on your art files. What you submit is what will get printed on your items.

  • Avoid black backgrounds on black T-Shirts. Black ink will appear gray on black garments because of the white under base used during printing. Leave these areas fully transparent when designing for black garments.

  • Avoid semi-transparent designs: semi-transparent graphics (or elements with lowered opacity) don't translate well in DTG printing. We advise using solid colors, or simulating semi-transparency by half-toning.

🎭Noteworthy: By default, specific show merchandise will appear first followed by org specific merchandise.

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