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Team Member: New Points System

A guide to Onaroll's new reward system - Points 2.0

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Written by Keana Patterson
Updated over a week ago

💡 What is Points 2.0?

Points 2.0 is designed to help you:

  • Earn Points more often

  • See when Points expire

  • Redeem Points more easily

  • Get recognized for your consistency

You can use your Points to redeem Perks like gift cards, food delivery, and other real rewards right from the app.


🎯 How Do I Earn Points?

You earn Points by doing things you already do at work, like showing up on time, completing Goals, and staying active in the app.

✅ Complete Your Daily and Weekly Goals

Your Goals are personalized for your role. These can include:

  • Arriving on time

  • Completing a shift-based task

  • Reaching performance milestones

Each Goal shows how many Points it’s worth. Tap the Goals tab to view your active Goals.


🧠 Answer the Daily Trivia

Every day, you’ll get one trivia question in the app. Answer it correctly to earn Points and build your streak.

  • 1 question per day

  • 1 chance to answer

  • ✅ Correct = Points + streak progress

  • ❌ Missed or wrong = no Points, streak resets

Find it on your home screen. Make it part of your daily routine!


🏅 Unlock Badges for Bonus Points

You’ll unlock badges by reaching milestones like:

  • Completing your profile (Ready to Roll badge)

  • Building trivia streaks (5, 10, 15, 20, 30, 100 days)

Each badge comes with Bonus Points. You’ll get a celebration popup when you unlock one, and you can view all badges in the Achievements tab.

For more information on Streaks and Achievement Badges, please see our Team Member: Streaks and Achievements help article.


⏳ When Do Points Expire?

To keep rewards exciting and circulating, points will expire after 90 days of inactivity in the Onaroll app. This helps ensure active team members enjoy timely recognition and prevents points from sitting unused.

We’ll let you know in advance:

  • A banner in the app will show how many Points are at risk

  • Your Profile shows expiration details any time

Don’t wait until the last minute; check Perks regularly and redeem before Points expire.


💸 Why Does the Price of Perks Change?

The number of Points you earn stays the same, but the cost of rewards may change slightly each day.

This helps keep things fair for everyone using Onaroll. You’ll always see the current Point cost for each reward before you redeem.


🎁 How Do I Redeem My Points?

To redeem your Points:

  1. Tap the Perks tab

  2. Browse available rewards

  3. Tap a reward and follow the steps to redeem

✅ After redeeming, your reward will be sent directly to your Perks Wallet or text message.


❓ Need Help?

If you’re missing Points, a badge didn’t unlock, or you have trouble redeeming, reach out to our Support Team.

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