Dana e-Wallet mobile money allows for a fast and efficient Driver Wallet and Customer Wallet top-up. It is a great alternative to regular card top-up as one does not have to add any cards to in-app Wallet but rather use the balance of their Dana e-Wallet account.
Dana e-Wallet is added on a Merchant level by a Brand or a Merchant manager and activated for a company in My hub.
Dana e-Wallet is integrated for Indonesia.
To enable Dana e-Wallet payment method on wallet top-ups a company should:
Have a merchant account with DANA
Have customer Wallet activated
Subscribe driver to driver plans
To add Dana e-Wallet for Driver and Сustomer Wallet top-ups, proceed to the tab “Payment gateways” > select Dana e-Wallet in “For wallet top-up only” > tap PROCEED > choose Dana e-Wallet from the drop down list of payment gateways, fill out all the keys and tap “SAVE” to finalise.
Once that is done, proceed to My Hub > Company Settings > Payment gateways and enable Dana e-Wallet: toggle the switch for Dana e-Wallet and select Dana e-Wallet in “Current payment gateway” drop-down
All set! Now your customers and drivers are able to top their Wallets up with Dana e-Wallet as follows:
Access Wallet in Customer/Driver app and tap Top up or “+”
Select DANA
Specify the top-up amount > Continue
Tap “Pay” on “Your wallet receives” screen
Tap “Open DANA app” on “Confirmation required” screen
Select “Pay…” in DANA app
Tap “Check details”in DANA app
Review the confirmation “Your DANA payment is being processed” in your app
Check your app for payment status notification “...IDR added to your Wallet with DANA”
Here is a sample of Wallet top-up flow with Dana e-Wallet via Customer app.
If the payment with Dana e-Wallet is successful the transaction will be shown in Wallet transaction history of one’s Customer or Driver app.
One can check all customer Wallet top-ups and other transactions in My hub.
One can track all driver Wallet top-ups with mobile money in Drivers transactions report guide and a driver’s profile “Transactions” in My Hub.
If Customer Wallet top-up limit is set, one will not be able to affect a top-up that exceeds the limit.
If “Transaction fee” is added in Dana e-Wallet for “For wallet top-up” it will apply for each customer Wallet top-up with Dana e-Wallet.
Transaction fee does not apply for driver Wallet top-up. To avoid transaction fees on small top-ups one may want to set a higher Minimum payment amount
3DS is not supported for wallet top-up with “mobile money” payment methods.
IMPORTANT
One may choose to have separate merchant accounts for 1 company:
One - for regular card payments/direct customer Wallet/driver Wallet top-ups with cards
Another one - for wallet top-up withDana e-Wallet payments.
For that, the company has to add 2 separate payment records in Merchant one by one and activate them in My Hub.
Get more insights on mobile money wallet top-up options in:
Consult our Adding a payment gateway video to get all the details on activating a payment gateway!