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Additional documents in driver app

Written by Irina Rastorgueva
Updated over a year ago

While signing up, each driver must provide the following information:

  1. Driver license number;

  2. Car details (model, color, year, plate number, board number, max customers).

Upload of the driver's license is optional by default.

Some countries' authorities have a particular set of documents required from the taxi drivers to operate. If you need any additional fields in the driver app, drop us a message at support@onde.app (for Lolo: support@ridelolo.com). Attach the information according to the format:

The following formats are accepted for driver documents: “.png”, “.jpg”, “.jpeg”. The maximum allowed size for each driver document file is 5 mb.

In case there is an error to add a document, most probably the size is too big and has to be adjusted.

Additional driver documents are displayed in Driver app and a driver's profile in My Hub.

Additional driver documents are not logged in Driver report.

NB: One-time configuration fee applies. Contact support@onde.app for details.

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