Our system offers the option of storing favourite drop-off addresses that are used by clients in their customer app on a regular basis.
A customer can create a list of “Saved places” and give them custom names.
Saved addresses help a customer to order services to the frequently visited destinations much faster.
How to add a “Saved place” in the Customer app
There are two ways to add a “Saved place”:
From the Main screen in the customer app
From the tab “Profile” in the side menu of the customer app.
a. How to add a “Saved place” from the Main screen in the customer app
By default a new app user sees 2 templates for most popular saved addresses: “Add home” and “Add Work” at the bottom of the Main screen.
The “+” icon is meant for adding any other types of “Saved place”.
To add a new “Saved place” from the Main screen proceed as follows:
1. tap on “+” icon
2. add the address itself: using autocomplete or via pin on the map option
3. pinpoint the address on the map and tap “Confirm point”
4. define the address name (for instance, Gym)
5. select one of the 6 icons that best corresponds to the address (by default the “Saved place” will have a “star” icon)
6. tap “Save”
If a user taps on the “Add home” and “Add work” buttons available on the Main screen of a new user’s profile, the name of the “Saved place” (“Home” or “Work”) is filled in by default.
The icons for the default “Home” or “Work” places are preset as “house” and “suitcase”.
A customer may want to hide the 2 default options, “Add home” and “Add Work”, from the Main screen of the app.
To do so, one should tap on either option and click on “X”.
b. How to add a “Saved place” from the tab “Profile” in the side menu of the app.
To add a new “Saved place” from the tab “Profile” in the side menu of the app proceed as follows:
1. access the side menu of the app
2. select “Profile”
3. choose "Saved places"
4. tap on “Add a place”
5. add the “Saved place” the same way as from the Main screen (from step 2.)
How to manage "Saved places" in the Customer app
"Saved places" are stored in 2 places:
1. At the bottom of the customer app Main screen. The list is scrollable, with no limit on the number of addresses to be added.
2. In the tab "Saved places" of one’s “Profile” in the side menu of the customer app.
All the added "Saved places" are displayed in the order they have been added.
One can change the order of the "Saved places" from the tab "Saved places" of one’s “Profile” by dragging them up and down the list.
To edit a “Saved place”:
1. access "Saved places" in your side menu’s “Profile”
2. tap on the “More items” button of the “Saved place” card you need to edit
3. introduce the changes in the “Address”, “Name”, “Icon”
4. “Save” the update
To delete a “Saved place”:
1. access "Saved places" in your side menu’s “Profile”
2. slide left the card of the "Saved place" you need to delete
3. tap on the “Bin” icon to delete the "Saved place"
How to create an order with a “Saved place”
There are 2 ways to create an order with a “Saved place”:
Option 1
1. click on a "Saved place" card on the Main screen of the app
2. specify the pick-up address in the address field/point on the map
3. pinpoint the pick-up address on the map and tap “Confirm point”
4. the “Saved place” address is auto added as a drop-off.
Option 2
1. click on the “Add drop-off” field on the “New order screen”
2. select the "Saved place" you need from the drop-down list of offered options
3. the “Saved place” address is auto added as a drop-off.
NB
If a customer is at the same location as the “Saved place” address, the “Saved place” card will not show on the Main screen of the app.
We hope the "Saved places" feature will make your user experience with the app even more enjoyable and pleasant!