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Providing service to travelers

Written by Irina Rastorgueva
Updated over a year ago

Our customer app aims at providing the best user experience. It works in any part of the world where our partners operate and allow “service to travelers”.

Not only it allows customers to use 1 application in different countries without downloading additional ones but also lets traveling tourists order your company services via partner apps.

To show your company services in the traveling apps access tab ”Company settings” > "General" > make sure "Do not provide service to travelers" box is not checked.

In this case a traveling customer with partner branded app will see a message "Third party services available" in their app when in the operational area of your company.

Alternatively, if "Do not provide service to travelers" is checked, any incoming orders from traveling apps are banned. The pool of offers to drivers is limited to those originated from your own branded customer app.

IMPORTANT:

“Service to travelers” feature does not hurt a company’s business in any way. On the contrary, it brings multiple benefits:

1. customer loyalty

2. positive user experience one get while traveling the world with 1 app

3. additional revenue from a pool of travelers on partner apps

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