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I changed my mind. Can I get a full refund if I did not use any of the passes in the plan?
I changed my mind. Can I get a full refund if I did not use any of the passes in the plan?

What is the refund policy?

Christoph Fahle avatar
Written by Christoph Fahle
Updated over a week ago

No, we do not refund plans which are already paid for. We suggest to try to get the best out of it and use up the check-in credits. 

Don't forget to cancel the plan before the end of your billing period! You can do that by going to “Settings-->Membership-->Your plan” and clicking cancel.

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