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How To Cancel Your Automatically Recurring Membership

Do you want to cancel your automatically recurring premium membership? Find out how!

Written by Niki Drage

To stop your automatic payment subscription please follow these instructions.

Please note: These instructions allow you to cancel future automatic payments only. Once an automatic payment has been processed, it cannot be cancelled.


Log in to your account at app.oneminddogs.com and then visit the Account Settings Page. Then go to "My subscriptions".
Find your recurring subscription and click “cancel”. 

Following the above instructions will stop any future renewals of this subscription, however your access will continue for the time that you have already paid for. 

Would you mind letting us know why you decided to cancel your subscription? We are always looking to improve our service so any feedback is highly appreciated.
Please email support@oneminddogs.com with any feedback. 

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