Steps to Request a Session
Go to the OneNotary website and log in to your Business Account.
Initiate a Notarization Request
Click New Document.
Select Online Notarization.
Upload the document or leave it for your client to upload.
Supported formats: PDF, DOCX, PPTX, XLSX, PNG, SVG, BMP, JPG, TIFF.
If needed, you can also select a connected Template (pre-attached forms like I-9, PS-1583) or Mobile Notary (for in-person service).
Invite Your Client
In the Primary Signer field, enter the email address of your client who needs to sign the document.
To add more signers or witnesses, click + Add Signer or + Add Witness and enter their email addresses.
Optional: Send a Text Reminder – add the primary signer’s phone number to deliver the invitation by text as well.
Decide Who Pays for the Session
The primary signer pays – the client enters their own payment details after receiving the invite.
I pay for the notarization – your business covers the cost, which will appear on your monthly invoice once the session is successfully completed.
Note: Depending on your account settings, this step may be skipped when your business always covers the cost.
What Happens Next
Confirmation emails are sent to all participants from no-reply@onenotary.us titled “You’ve been invited to an Online Notarization Session.”
Your client joins the session and completes the notarization with the notary.
You can track the status of each session and participant from your account.
Access to completed documents depends on your account settings.
Find Out More