How to change the payment method and payment information?

You can add or change your payment method in Onepage. Once you have added the new payment method, you will be charged for the new card from the next year/month.

Please follow the instructions below:

Step 1: Login in your account

Step 2: Open profile settings

Click on the Onepage logo at the bottom right. A menu will open. Now click on "Profile"

Step 3: Open billing

Click on “Billing”.

Here you can also change your payment details or personal information such as country, city, address, company name, zip code or VAT.

Step 4: Change payment method

Go to Payment method and click on “Change”.

Step 5: Add or edit payment method

A new window will open where you can add your new payment method or edit the existing payment method.

Once you have entered all the details, please click on “Confirm”.

📌 Please note: If you use SEPA to pay for the Onepage license, it takes up to 14 business days until your payment arrives. For your convenience, we grant you immediate access to all the features included after upgrading your license using SEPA. However, any further payment actions like switching the license type, buying an add-on (quizzes), etc. aren't possible while your current SEPA payment is pending.

Frequently asked questions and solutions

Where can I check my billing history?

You can see all your invoices in the billing info. This can be found in the Billing tab.

How can I change my price plan?

If you click on “Price plan” or “Billing period”, you will automatically be redirected to the next tab, “Price plan”. Here, you can choose between a monthly and an annual plan. You can upgrade to the next plan or buy the add-on for quizzes.

Are the forms and quizzes for free?

In Onepage you can use forms and quizzes for free, but for logic jumps, advanced analytics and conversion API (from Advanced add-on) you have to buy the add-on. The add-on can only be purchased monthly and can also be cancelled monthly.

How can I upgrade my plan or buy the add-on for quizzes?

Click on “Price plan” and upgrade your plan.

Which payment methods are accepted at Onepage?

In Onepage we accept VISA, MasterCard, SEPA or American Express.

Changing details in your Onepage account: name, address, payment method and pricing plan

Pricing plans explained

Where to find your invoices and how to change your personal details in Onepage

💡Do you have any feedback concerning this article? Please let us know through our live chat or at support@onepage.io, so we may keep it up to date. Thank you! 🙂