Connecting the domain via name servers is an advanced method that requires an advanced knowledge of DNS configuration. If you choose this option, you transfer the DNS settings from your domain provider to Onepage.
⚠️Warning: You may need to set up additional DNS records in Onepage, e.g. if your email is connected to this domain.
Read our article on how to connect your mail to your domain (MX records).
Please follow these steps to connect your domain via nameservers:
Step 1: Purchase your domain.
Register with a domain provider such as Namecheap, Strato, etc. Purchase your domain.
Step 2: Open the domain settings in Onepage.
Log in to Onepage and select your project.
Go to Settings ➡️ Domain settings.
Step 3: Add domain.
Click on "Transfer domain" and enter your domain.
📌 Please note: only use lower case letters.
⚠️ Important: Please enter the domain without the subdomain prefix.
Correct example: yourdomain.com
Incorrect example: www.yourdomain.com
Step 4: Select the "DNS records" option.
In the pop-up window, please select the option "via DNS records".
Step 5: Save domain in Onepage.
Please save the domain record in Onepage by clicking on "Check" ➡️ "Ok, understood".
Then please refresh Onepage and the domain will be displayed:
Step 6: Copy the nameservers and set them at the domain provider.
Log in to your domain provider and replace the default nameservers with ours.
ns1.onepage.io
ns2.onepage.io
📌 Please note: You can find specific instructions for popular Domain Providers in the following articles:
Done 🎉 The process is started and your domain will be connected soon.
⚠️ Important: It may take a few hours to connect the domain (up to 48 hours in rare cases). It is therefore possible, that the domain does not work immediately.
Frequently asked questions and solutions
The SSL certificate is not generated for the connected domain
The SSL certificate is not generated for the connected domain
Make sure that you do not use both methods at the same time to connect your domain. Do not add both name servers and a CNAME record for the same domain. Choose only one method to prevent conflicts.
If your settings are correct, please wait up to 48 hours for the SSL certificate to be generated.
The connection does not work at all
The connection does not work at all
Verify if the name servers have been added correctly and make sure there are no typos. Check if the NS have already been saved by using the DNS checker. If you can't find the problem, please contact our support at the bottom right in Onepage via the live chat.
You see this error when you access the domain
You see this error when you access the domain
There can be two reasons for this:
1. This page is not published. Please open the page in the editor and then click on publish at the bottom left:
2. There is no homepage in the project. Please set a homepage in the project settings:
💡Do you have any feedback concerning this article? Please let us know through our live chat or at support@onepage.io, so we may keep it up to date. Thank you! 🙂