🔐 Change password
Click the 'Profile' icon in the bottom left corner.
Select 'Profile settings', then 'Change password'.
In the pop-up window, enter your current and new passwords. The new password must contain at least 6 characters (both letters and numbers).
Click 'Done'. Now your account is secure!
In the mobile app:
Open the 'Profile' tab, tap your e-mail address, and then select 'Change password'.
Enter your current and new passwords. The new password must contain at least 6 characters (both letters and numbers).
Tap 'Change password' when finished. All done!
❓Forgot your password? Here's what to do
In the mobile app:
Open the 'Profile' tab, tap your e-mail address and then 'Change password.
After that, tap the 'Forgot your password?' button. Enter your e-mail address and tap 'Continue'. A temporary password will be sent to your e-mail address.
Copy the temporary password from the e-mail, return to the OneSoil app, and enter the temporary password. Tap 'Continue' and proceed to change your password to the one you want. That's it!
In the web app:
Click the 'Profile' icon in the bottom left corner.
Select 'Profile settings', then Forgot your password?'.
You'll see a message notifying you that a temporary password will be sent to the e-mail address linked to your OneSoil account. Click 'Reset password' to proceed.
Copy the temporary password from the e-mail, return to the OneSoil web app to enter the temporary password, and click 'Sign in'.
Proceed to change your password to the one you want. That's it!
📩 Change e-mail address
Click the profile icon in the bottom left corner.
Select 'Profile settings', then 'Change e-mail address'.
In the pop-up window, enter your new e-mail address and current account password.
Click 'Done'. We'll send an e-mail to the address you entered. Follow the link from the e-mail to confirm your new e-mail address. Now your new e-mail address is linked to your OneSoil account!
In the mobile app:
Open the 'Profile' tab and select 'Change e-mail address'.
Enter your new e-mail address and current account password.
Tap the 'Change e-mail address' button. We'll send you an e-mail to the address you entered. Follow the link from the e-mail to confirm your new e-mail address. That's it!