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How to delete an account
How to delete an account
Anna Leonova avatar
Written by Anna Leonova
Updated over a week ago

You can delete your OneSoil account in a few simple steps. Please note that all data will be permanently deleted.

🖥 To delete your account in the web app:

  1. Click the 'Profile' icon in the bottom left-hand corner of the screen.

  2. Select 'Account settings', then 'Delete account'.

  3. Enter the e-mail address associated with your account and click 'Delete permanently'.

  4. We'll send you a message to the specified e-mail address. To confirm account deletion, follow the link in the message.

If you didn't specify an e-mail address when registering, please send us a message in the app's tech support chat or to care@onesoil.ai.


📱To delete your account in the mobile app:

  1. Open the 'Profile' tab, tap your e-mail address, and select 'Delete account'.

  2. Enter the e-mail address associated with your account and tap 'Delete'.

  3. We'll send you a message to the specified e-mail address. To confirm account deletion, follow the link in the message.

If you didn't specify an e-mail address when registering, please send us a message in the app's tech support chat or to care@onesoil.ai.

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