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Loxo: Connect your CRM to OneUp

Find your API Key and Agency Slug to connect or reconnect your Loxo CRM to OneUp.

Overview

Before you can connect Loxo to OneUp, you'll need:

  • An API Key

  • Your Agency Slug

⚠️ You must be logged in as a Loxo Admin to generate API Keys.

Get your API Key

  1. In Loxo, click your profile icon and select Settings.

2. Find the API Keys section and open it.

3. Click Add to generate a new API Key.

4. Copy the API Key.

Find your Agency Slug

  1. In Loxo, click your profile icon and select Careers Page.

2. Look at the URL of your Careers Page.

Example:

https://app.loxo.co/oneup-consultants

Your Agency Slug is:

oneup-consultants

Once you have your connection details:

  • If you're onboarding with an Implementation Engineer, send them the details and they'll complete the setup for you.

  • If you're using our self-serve setup flow, return to OneUp and enter the details when prompted.

  • If you're reconnecting an existing integration, follow the steps below.

Reconnecting Loxo

  1. In OneUp, click the Settings icon next to your profile picture and select Platform Settings.

  2. Select Integrations in the left-hand menu.

  3. Find Loxo and click the 🔒 icon.

  4. Enter your API Key and Agency Slug.

  5. Click Connect.

Check the connection

Once connected:

  • The integration status will show as Authenticated.

  • Data will begin syncing into OneUp.

  • Your users, activity and performance data will start appearing throughout the platform.

Troubleshooting ✨

I can't see the API Keys section

You must be logged into Loxo as an Admin to create or manage API Keys.

My connection failed

Double-check that your API Key and Agency Slug have been entered exactly as shown in Loxo.

I've generated a new API Key

Reconnect the integration using the latest API Key.

I can't find my Agency Slug

Open your Loxo Careers Page and copy the first part of the URL after app.loxo.co.

My data isn't appearing in OneUp

The initial sync can take some time to complete. If the integration shows as connected but no data has appeared after 24 hours, contact our Support team.

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