Anthems are the perfect way to personalise your deal celebrations with your favourite song, but there are some issues that can occur when uploading your audio file.
Anthem troubleshooting
Your audio file must meet certain criteria in order to be uploaded.
It must be no larger than 5MB;
It must be of mp3 file type.
If your sound files don't meet these criteria, don't worry! You can try reducing the duration of your audio file or adjusting the bitrate.
Reducing the duration of the track
The longer your track is, the more storage space it takes up! Trimming your track into a smaller segment is the best way to reduce its file size. We recommend trimming your audio down to a thirty second sound bite.
Adjusting the bitrate of the track
If you really don't want to reduce the duration of your clip, changing the bitrate of your audio allows you to reduce its size without trimming it. Bitrate determines the quality of your track.