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What is 'Expected Performance'?
What is 'Expected Performance'?

Learn what 'expected performance' is and how to toggle it on or off

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Written by Support Team
Updated over a week ago

Overview

The expected performance indicator can be found across the platform in areas such as the Dashboard or the Matrix. Think of your expected performance as your virtual pacemaker - it will give you an insight into what you need to do in order to be on track to hit your target.

For example, let's say that you've got a target to achieve £500 in sales every week.

It's 12pm on Wednesday and you are currently at £200, therefore your expected performance will be £250 because by the halfway point of the week, you should be expected to reach 50% of your target.

Your expected performance dial on the Dashboard target card will show £50 Below Expected. This is because you need to add another £50 to be on track to hit target.

Hiding or showing expected performance on the Matrix

We show the expected performance indicator on the Matrix to give you additional insight into how above or below a consultant is from being on track to meet their target.

  1. When viewing your Matrix, click on the Settings icon in the top right.

2. This will open the Matrix settings. From here, you can click the toggle to enable or disable the expected performance indicators.

You cannot show expected performance indicators when viewing data for a historic time period.


Troubleshooting

If you still require help on this topic, get in touch with our support team via the chat system or email support@oneupsales.co.uk.

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