The error message "Failed to create order. No inventory location found or enabled" occurs when Shopify attempts to process an order but cannot identify a valid inventory location to fulfill it.
This typically means the product is not linked to any active location, preventing the system from knowing where to source the item.
To resolve the issue, you'll need to review your inventory settings and ensure the product is assigned to an appropriate location with stock available.
How to Fix the Issue:
1. Verify Inventory Locations:
Go to Shopify Admin > Settings > Locations.
Make sure you have at least one active location available.
Confirm that the selected location has "Fulfill online orders from this location" enabled.
You can manage this in the Inventory settings
2. Assign Products to Inventory Locations:
Navigate to Products and select the product in question.
In the Inventory section, confirm that "Multiple locations" is checked.
Use "Edit locations" to assign the correct inventory location for this product.
3. Check Inventory Tracking Settings:
Ensure that inventory tracking is enabled for the product.
For products with variants, verify that each variant has inventory assigned to a valid location with available stock.
In your Shopify admin, go to Products > Inventory. Verify that the option to track inventory is selected for each product.
4. Adjust Inventory Quantities:
Make sure that you have sufficient inventory available.
You can adjust the On hand or Available quantity of your products directly from the Inventory page.
If you have multiple locations, select the appropriate location from the drop-down menu before making adjustments
5. Review Fulfillable Inventory Settings:
Check your fulfillable inventory settings to ensure that your products are available for purchase from the correct locations.
Go to Settings > Shipping and delivery > review the fulfillable inventory options
6. Test the Order Creation:
After making the necessary adjustments, try creating the order again to see if the error persists.
Additional Possible Causes:
New Product: If you’ve recently added the product, it may not have been assigned to a location yet.
Deleted Location: Accidentally removing a location that was tied to the product can trigger this error.
Third-Party App Conflicts: If a third-party app manages your inventory, make sure it isn’t conflicting with your Shopify inventory settings.
Still Having Trouble?
If the problem persists:
Contact Shopify Support:
Go to Shopify Help Center to reach support.
Provide Key Information:
Include the product SKU, affected location, and screenshots to help support diagnose the issue quickly.