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Are cash on delivery payments supported for subscriptions?

Written by Adriana
Updated over a week ago

No, not at the current moment.

Cash on delivery is not available for subscription purchases. This is due to Shopify’s subscription checkout limitations rather than a setting controlled within Ongoing.

Shopify says subscription products must use supported payment gateways, and customers can’t use local payment methods for subscriptions. Cash on delivery is listed by Shopify as a manual payment method.

For subscription orders, customers would need to check out using a supported online payment method, such as a card or another supported wallet, depending on the store’s payment gateway setup. Shopify lists supported gateways for subscriptions including Shopify Payments, PayPal Express, Authorize.net, Adyen, and Stripe for select merchants.

So in summary, Cash on delivery is not supported for subscriptions. This is a Shopify subscription checkout limitation, not a setting controlled on our end at Ongoing. Subscription orders need to use a supported online payment gateway instead.

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