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How to Change Delivery Frequency for Customer

Written by Adriana

As a merchant, you can change the delivery frequency for your customer on the Ongoing Subscriptions app.

These instructions are for pay per delivery subscriptions, not prepaid.

We do not recommend changing the frequency if it's a prepaid subscription.

  1. From Ongoing, click on Subscriptions

2. Click on the subscription you want to manage

3. Click Edit next to Delivery frequency .

4. Here you'll be able to change both the delivery and billing frequency

Click Save Changes

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