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How to Change Delivery Frequency for Customer
How to Change Delivery Frequency for Customer
Adriana Pope avatar
Written by Adriana Pope
Updated over 2 years ago

As a merchant, you can change the delivery frequency for your customer on the Ongoing Subscriptions app.
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These instructions are for pay per delivery subscriptions, not prepaid.

We do not recommend changing the frequency if it's a prepaid subscription.

  1. From Ongoing, click on Subscriptions

2. Click on the subscription you want to manage

3. Click Edit next to Delivery frequency .

4. Here you'll be able to change both the delivery and billing frequency

Click Save Changes

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