All Collections
Subscription Orders - Merchant Dashboard
How to Change Delivery Frequency for Customer
How to Change Delivery Frequency for Customer
Adriana Pope avatar
Written by Adriana Pope
Updated over a week ago

As a merchant, you can change the delivery frequency for your customer on the Ongoing Subscriptions app.

These instructions are for pay per delivery subscriptions, not prepaid.

We do not recommend changing the frequency if it's a prepaid subscription.

  1. From Ongoing, click on Subscriptions

2. Click on the subscription you want to manage

3. Click Edit next to Delivery frequency .

4. Here you'll be able to change both the delivery and billing frequency

Click Save Changes

Did this answer your question?