This feature is coming soon to Ongoing!

In the meantime, please email us here and we can help you.

You can currently view a billing address on the order, but cannot edit it.

On Shopify, it is currently not possible to edit a billing address.

As a merchant, you can view the billing address on file:

  1. From Ongoing, click Subscriptions

2. Click on the subscription you wish to manage

3. In the Order History section, click the Order Number

4. Under the Customer section, the billing address is listed.

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