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How To Login To The Password-less Ongoing Subscriber Portal
How To Login To The Password-less Ongoing Subscriber Portal
Adriana Pope avatar
Written by Adriana Pope
Updated over a year ago

All subscribers automatically get access to the Subscriber Portal (no password required!)


#1 Any customer who purchases a subscription, will automatically receive an email from Ongoing with a magic link. This link will take them to the Subscriber Portal.

Customers do not need to create an account to access the Ongoing Subscriber Portal. No password is required.

As a customer, you can access the Subscriber Portal with one click!


From your personal email inbox:

  • Click the link Manage Your Subscription in the subscription confirmation email

  • You'll automatically be taken to the Subscriber Portal

#2 You can also login to the Ongoing Subscriber Portal from the Shopify Order confirmation page.

Under Manage your Subscription, click on Go to the Subscriber Portal

#3 You can use the Subscriber Portal ✨Magic Link feature by Ongoing

Get a one-time email sent to your inbox with a link to the Subscriber Portal. No password required.

The URL of this is:

the name of the store you bought the subscription at/apps/ongoing-subscriptions/login

StoreName.com/apps/ongoing-subscriptions/login

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