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How to create an account for customer portal
How to create an account for customer portal
Adriana Pope avatar
Written by Adriana Pope
Updated over a week ago

Any customer who purchases a subscription, automatically gets access to the Customer Portal.

Customers will automatically receive an email from Ongoing with a magic link which takes them to the Customer Portal.

Customers do not need to create an account to access the Customer Portal and no password is required.

As a customer, you can access the Customer Portal with one click!


From your personal email inbox:

  • Click the link Manage Your Subscription in the subscription confirmation email

  • You'll automatically be taken to the Customer Portal

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