Note: These settings are only intended to be used by advanced users. We recommend that you do not attempt to modify the settings unless you are fully confident in your capabilities. Any incorrect settings entered could cause the product page widget to no longer function and will require assistance from our team.

If you are experiencing issues with the look of your widget or if the widget is not appearing please get in touch with us via the chat support button on this page or please email us here and we can help you.

To access the advanced widget settings. First go to the settings screen in the Ongoing app (i.e. merchant dashboard)

From the settings screen, click on the button that says "Show advanced controls"

[Form Selector]

The form selector is used for identifying the product page form. This allows us to correctly add in the information about the selected subscription plan and variant.

[Price Container Selector]

The selector for the default pricing of the theme. This is used for adding the subscription pricing information. The subscription pricing info will be displayed after the theme price container selector.