When a customer has paused on their account, it means the customer paused their subscription using the customer portal controls. They want to take a little break from receiving orders. They can reactivate the subscription at any time.
What does it mean when a customer "Paused" their subscription?
A guide to figuring out why customer Subscription status is "Paused"
Written by Adriana Pope
Updated over a week ago
Updated over a week ago