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What are cutoff days for subscriptions?
What are cutoff days for subscriptions?
Adriana Pope avatar
Written by Adriana Pope
Updated over a week ago

What are cutoff days?

A cutoff day is used to prevent deliveries from being received more frequently than a customer might need.

You can imagine a cutoff period as a window of time.

A purchase made before the window will be shipped out using the specified delivery schedule based on the selected subscription plan.

A purchase made during the window will skip the next delivery and push that back to what would normally be the third delivery

Example ordering before the cut off window

Let’s imagine a customer is shopping on January 10th.

The shop they are purchasing from has set their anchor date to the 1st of each month. The shop has also set its cutoff days to 15.

The delivery cycle would be scheduled as follows:

— Immediate fulfillment on January 10th

— Scheduled fulfillment on February 1st

— Scheduled fulfillment on March 1st

— Scheduled fulfillment on April 1st

Example ordering within the cutoff window

Let’s imagine a customer is shopping on January 20th.

The shop they are purchasing from has set their anchor date to the 1st of each month. The shop has also set its cutoff days to 15.

The delivery cycle would be scheduled as follows:

— Immediate fulfillment on January 20th

— Skip the fulfillment cycle on February 1st

— Scheduled fulfillment on March 1st

— Scheduled fulfillment on April 1st

Is the window adjustable?

This window is adjusted for all subscription plans that use anchored billing dates.

You may add, remove, or adjust the cutoff date for any anchored billing plans.

What type of subscription plans are eligible for cutoff dates?

You may use cutoff dates with any plans that use anchored billing. This also includes plans using custom fulfillment schedules.

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