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How Do Subscriptions Work?
How Do Subscriptions Work?
Adriana Pope avatar
Written by Adriana Pope
Updated over 2 years ago

Here's a quick overview of how subscriptions work and the legwork Ongoing does behind the scenes to help you with your recurring orders.

πŸŽ‰ 1) Customer Orders Subscription Product on your Shop

πŸ“¦ 2) Ongoing triggers an order, ready for immediate fulfillment

πŸš€ 3) On the Shopify Thank You page, a button takes them to the Subscriber Portal (no login or password required)

πŸ“§ 4) Your Customers instantly get an email with a link to the Subscriber Portal

βœ… 5) Before their next billing date (next shipment) they'll get a reminder email

⭐️ 6) On their next billing date, your customers will be charged automatically.

As a merchant, you can view all your subscription orders Shopify Orders & Ongoing.

You can also edit a subscription on behalf of a customer using Ongoing.

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