If you are migrating from Stripe to ONGOING, Stripe will require you to fill out a Migration Request Form.
Below is an example of how you can easily fill out this form.
✅ Account:
Choose your correct account from drop-down menu
✅ What do you need help with?
Data Migrations
✅ You are currently logged into -Name of Store- with account id #XYZ
Is this the correct account for this data migration request?
Yes
✅ What type of data migration can we assist you with?
Export data out of Stripe to a third party
✅ Which processor would you like to export data to?
Shopify (choose your new payment processor)
✅ What payment types would you like to export?
Cards
✅ Which file format would you prefer for your export?
CSV
✅ Would you like to export the full set of customers from your account, or only a partial subset?
Full
✅ Is there any other information you want us to know?
It's best to leave this blank