Only admins can edit event details.
Where can I find my public group volunteering event?
1. If your event is public, go to Discover using the menu on the left.
2. Find your event in the Group missions section.
3. Select the card to open your group volunteering page.
Your card gives you a quick summary: the event name and date, the charity you are supporting, the location and attendance or remaining places. Open it to see the full information for the day.
Where can I find my hidden group volunteering event as an admin?
If your event has been hidden and all spaces are accounted for, you can access it through your admin area.
1. Go to Admin.
2. Open Group missions.
3. Find your event and select View details to open its page.
Where can I find my hidden group volunteering event as an end user?
If your event is hidden, you’ll only be able to view it once your company admin or our Social Impact team shares the event link with you.
Once you’ve accepted the mission, you can find it under My missions > Live.
Here’s an example of the event information you’ll be able to see:
What information is on the volunteering page for admins
At the top, you will see the event name, a short summary and a cover image. The information beneath shows the location, charity and number of attendees out of the available places.
The Overview tab brings together everything your team needs before the event:
What you’ll be doing - a description of the volunteering activity.
Where you’ll meet - the meeting point, with a Get directions button.
Considerations - any extra information to read before the day.
What to bring - a checklist of items to take with you.
Date and time - the event date, start time and finish time, plus Add to calendar.
Who’s going - attendees and the organiser; select See all to view the attendee list.
Use the tabs beneath the event header to switch between Overview, Attendees and Photos.
How do admins invite colleagues
From the admin view, the controls beneath the event title let you add people, copy the invite link and edit details.
1. Select Add people.
2. Search your organisation by a colleague’s name or email address.
3. Select Add beside each person. They appear in the selection on the right. Use the cross beside a selected person to remove them before sending.
4. Select Send. The selected colleagues are marked as going and receive an email containing the event details.
You can also select Copy invite link and paste the link into an email or team message. The Add people window includes an Add to calendar option too.
What does the email invite look like
Colleagues added to the event receive a personalised booking email. It confirms their place and includes the event name, date and time, location, charity, activity description and considerations. Here is an example of the email invite:
How do admins manage the attendee list
1. Open the Attendees tab beneath the event header.
2. Check who is going and how many places remain.
3. To add someone, select Add people or the Add user tile. You can also copy the invite link from this tab.
How do I remove someone from the event
1. Find the person’s card in the Attendees tab.
2. Select the three dots in the top corner of their card.
3. Select Remove. The person is removed from the attendee list and the attendance count updates.
Which details can admins edit
Only admins can edit details. Select Edit details beneath the event title to open the form.
Update the basics
Edit the Mission name and One-line summary. To update the optional cover photo, select Change and choose an image, or select Remove. You can also use Change picture on the main event page.
Update the information for attendees
Under Details for attendees, update What you’ll be doing and the optional Considerations field. If Considerations is blank, that section is hidden from the event page.
For What to bring, type each item and press Enter or select Add. Select the cross beside an existing item to remove it. Your team sees these items as a checklist.
Select Save changes at the bottom of the form. Your changes go live for everyone going as soon as you save.
How do admins request changes to when and where
Admins cannot change the booking’s When and where details themselves. These arrangements are agreed with the charity and managed by OnHand. Submit your request directly through the volunteering page.
1. Select Edit details and scroll to When and where.
2. Select Request a change.
3. In the request window, choose Date and time, Places or Location.
4. Type what you would like changed.
5. Select Send request to send the request directly to OnHand.
Our team will check with the charity and get back to you as soon as possible. Submitting a request does not confirm or apply the change to your booking.
How do I add the event to my calendar
1. Return to the Overview tab.
2. Select Add to calendar in the yellow date and time panel.
3. Choose Outlook, iCal or Gmail and follow the prompts to save the event.
How do I find the meeting point
On the Overview tab, check Where you’ll meet and select Get directions beside the location.
How do I add photos from the event
Anyone attending the mission can upload photos. Open the Photos tab beside Overview and Attendees beneath the event header to view the photo area. Select Upload photos and choose the pictures you want to share. Photos are shared with everyone on the mission.
