We understand that plans can change. However, cancellations can have a significant impact on our charity partners, so we have a firm cancellation policy.
If you need to cancel your event, please let us know as soon as possible. Once an event has been booked, the credits used cannot be refunded.
In some cases, the charity may be able to offer an alternative date. Rescheduling is considered on a case-by-case basis and cannot be guaranteed.