Use this article to build a new modifier that lets customers personalize an item on your DoorDash menu — for example, a toppings modifier with some priced choices and some free ones. You will open the Modifiers tab in Menu Manager, name the modifier, attach it to a menu item, add each option with its price, set the selection rules, and create the modifier.
Before You Begin
To create a new modifier you need to be able to sign in to the DoorDash Merchant Portal and open Menu > Menu manager. Decide the modifier name, which menu item it should attach to, and the options you want to offer with their prices.
Note: In the Merchant Portal, the container you are creating is called a modifier, and the individual choices inside it are called options. You may also see the container referred to as a modifier group.
Opening the New Modifier Form
New modifiers are created from the Modifiers tab in Menu Manager, not from an individual menu item.
Go to the DoorDash Merchant Portal.
Click Menu in the left navigation, then open Menu manager.
On the Menu Manager page, click the Modifiers tab, next to the Overview tab.
Click New Modifier at the top right of the Modifiers tab.
Note: The Modifiers tab also has a search field and an All Active Menus dropdown for finding modifiers you have already created. If you have not created any yet, the tab shows No modifiers to show.
Naming the Modifier and Attaching It to a Menu Item
The Modifier details section of the Create new modifier form is where you name the modifier and choose which menu items use it.
Enter a name in the Name field. The field suggests a format such as "Pizza toppings" — use a name your customers will understand, because it appears as the heading above the options when they order.
In the Items section, use the Add to items search field to find and add the menu item you want to attach the modifier to. The line above the field shows how many items currently use the modifier, and the All Active Menus dropdown controls which menus are searched.
Note: A modifier can be attached to more than one menu item. Each item you add is listed in the Items section with Edit and Remove controls.
Adding Options and Setting Prices
The Options section of the Create new modifier form holds the individual choices customers pick from, and the price for each one.
Click Add option.
Enter the price for that option in its Price field. Leave the price at $0.00 to offer the option at no extra charge, or enter an amount to charge for it.
Click Add another option for each additional choice you want to offer, and repeat the name and price for each one. There is no limit stated in the form on how many options you can add.
Note: Priced and free options can be mixed in the same modifier. A priced option shows its amount to customers in the preview, and an option left at $0.00 shows no price.
Note: The Options section shows a Price setting of Individual, meaning each option carries its own price. Nested modifiers are added from the overflow menu — the three dots — on an individual option.
Setting the Modifier Rules
The Rules section below Options controls whether customers must choose from your modifier and how many options they can pick. All four rules are set to No by default, so a new modifier is optional and single-select until you change them.
Rule | What it controls | Default |
Make modifier required | Whether customers must choose an option from this modifier before adding the item to their cart. While this is set to No, the modifier shows to customers as Optional. | No |
Customers can select multiple options | How many different options a customer can select. Turning this on raises the "Select up to" number customers see. | No |
Customers can select multiple of the same option | How many times a customer can select each individual option. | No |
Allow free options | Whether free options are allowed in this modifier. | No |
Creating the Modifier
Click Create modifier at the top right of the form.
Important: The button is labelled Create modifier, not Save. If you close the form with the X before clicking it, your modifier is not created.
Previewing How Your Modifier Will Look to Customers
While you fill in the Create new modifier form, the Preview panel on the right shows how your modifier will appear to customers ordering the item. Use it to check your work before you click Create modifier.
The preview shows the item image and name, your modifier name as its heading, whether the modifier is optional or required, how many options a customer can select, and each option with its price. The Merchant Portal labels the panel as an example for illustrative purposes only.
Note: The preview stays empty until you start filling in the form. The Merchant Portal prompts you to begin entering your modifier details to see it populate.
Questions? If you need help with this process or have questions, reach out to DoorDash Support at oosupport@doordash.com.