Guide new families through the enrollment process and help them connect with your district by creating clear, customized instructions and messages displayed in the New Family Enrollment portal when submitting an application. Keep the process moving smoothly by providing follow-up steps once their information is accepted or rejected.

To get started customizing your enrollment portal instructions, go to Enrollment Forms > Family Enrollment Settings in jmc Office.

Step One: Place a checkmark in the "New Family Enrollment Application" checkbox located in the "Application Access" box to allow new families to access the enrollment application.

Step Two: Click the "Change File" link in the "Logo" box to upload your district's logo, which will appear on the New Family Enrollment welcome page.

Helpful Tip: Select an image that is 128 pixels wide and 128 pixels tall to ensure your logo appears clear and is properly sized for upload to your district's New Family Enrollment welcome page.

Step Three: Enter your district's custom message in the "Application Welcome Message" box to greet prospective families and prepare them for the New Family Enrollment process.

Fun Fact: A default welcome message outlining the steps of the New Family Enrollment process will automatically appear in the "Application Welcome Message" if a custom message is not entered.

Step Four: Enter your district's custom message in the "Application Submission Message" box to send a submission verification email with next steps to new families after they complete their application.

Step Five: Enter your school’s custom message in the "Accepted Application Message" box to be emailed to the family upon accepting their application in jmc Office, such as "Welcome to your new district! Please contact Jane in the office at 319.555.1212 to confirm your enrollment."

Fun Fact: When an application is accepted, jmc will email the family your message along with their jmc username and a link to set their family password.

Step Six: "Enter your district’s custom message in the "Rejected Application Message" box to be emailed to the family upon rejection of their application in jmc Office, such as "Your enrollment form is incomplete. Please contact Jane in the office at 319.555.1212 to complete it."

Helpful Tip: Add a little pizzazz to your messages using the formatting tools, such as fonts, bold, italic, hyperlinks to external documents, etc.

Step Seven: Click the "Save" button to save your custom messages for new families, or click the "Preview" icon to review your message before sharing it with families.

​Helpful Tip: When sharing the New Family Enrollment Application with prospective families, provide a direct link to your districts's enrollment application instead of the landing page. This keeps the process clear, simple, and ensures a smoother enrollment experience for everyone!