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Provide custom instructions for families in the New Family Enrollment portal
Provide custom instructions for families in the New Family Enrollment portal

In jmc Office, set up "New Family Enrollment" with custom instructions to get families entering your district started off on the right path.

Rachel Cox avatar
Written by Rachel Cox
Updated over a week ago

Guide new families through the enrollment process and help them connect with your school by creating custom instructions and messages that families will see in the New Family Enrollment portal when submitting an application to your district. Keep the enrollment process rolling by providing follow-up steps for families once their information has been accepted or rejected.

Go to Enrollment Forms > Family Enrollment Settings in jmc Office to get started customizing your enrollment portal instructions.

Step One: Place a checkmark in the "New Family Enrollment Application" checkbox located in the "Application Access" box to allow new families to access the enrollment application.

Step Two: Click the "Change File" link in the "Logo" box to upload your school's logo to appear on the New Family Enrollment welcome page.

Helpful Tip: Select an image that is 128 pixels wide and 128 pixels tall to ensure your logo appears clear and isn't too large to upload to your district's New Family Enrollment welcome page.

Step Three: Enter your school's custom message in the "Application Welcome Message" box to welcome prospective families to your school and to prepare them for the New Family Enrollment process.

Fun Fact: A default welcome message outlining the steps of the New Family Enrollment process will automatically appear in the "Application Welcome Message" if a custom message is not entered.

Step Four: Enter your school's custom message in the "Application Submission Message" box to email a submission verification message with next steps to new families after their application has been completed.

Step Five: Enter your school’s custom message in the "Accepted Application Message" box to email to the family upon accepting the application in jmc Office.

Fun Fact: When an application is accepted, jmc will email the family your message and include the family's jmc username with a link to set their family password. 

Step Six: Enter your school’s custom message in the "Rejected Application Message" box to email a message to the family upon rejection the application in jmc Office.

A few helpful tips:

  • Add a little pizzazz to your messages using the formatting tools, such as fonts, bold, italic, hyperlinks to external documents, etc.

  • Include information such as "Contact Jane in the office at 319.555.1212 to set up an appointment" to communicate next steps in the application process to your families with the "Accepted" or "Rejected" messages.

Step Seven: Click the "Save" button to save your custom messages for new families, or click the "Preview" icon to view your custom message prior to sharing it with families.

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