jmc's message center is a powerful tool that greatly improves communication with your families, staff, students, and activity groups to save you time by creating one message and delivering it to hundreds or even thousands of recipients. There are three simple setups we recommend knocking out before sending your first message.

  • Enabling mass email sending

  • Customizing phone dialer settings

  • Initializing contact phone numbers

Head to jmc Office and click File > Administrator Options to get started on enabling mass email sending.

Enabling Mass Email Sending
The mass email sending settings include the SMTP server, log in credentials, and the send-from email address. For Message Center users, we'll take it from here given the technical specifications! Contact us if you are interested in licensing jmc Message Center. 


Customizing Phone Dialer Settings

Customizable settings include the access code for placing calls from the Admin Connect app, whether text to voice calls should use a male or female voice, and caller ID settings for each of your buildings.

Step One: Click the "Phone Dialer Settings" link in the "Phone Settings" box to set up your caller ID settings.

Step Two: Click the "Add Caller ID Number" button to create the caller ID used when phone calls and text messages are sent out.

Fun Fact: Setting up Caller ID lets families and students know messages are coming from the school. If you do not set up Caller ID, messages will appear to come from your message center phone number which is not a familiar number to families and students.

Step Three: Enter the main phone number at the school in the "Phone Number" field.

Helpful Tip: Choose a phone you can answer right now because the system needs to call you and confirm this is a valid phone number. At jmc we recommend entering the main number at either the district office or in any of the offices where an administrative assistant will be able to answer.

Step Four: Enter the extension of the phone number if it is attached to the number in the "Extension" field.

Helpful Tip: Put # before the extension to enter a delay of one second; if you want three seconds enter ###. A comma (,) will enter a delay of four seconds.

Step Five: Click the "Verify this number" button to have jmc call the number entered in Step Three to confirm the number was entered correctly.

Step Six: Answer the call and enter the verification code shown on your computer screen.

Step Seven: Click the "Verify" button after entering the verification code to confirm the caller id for outgoing phone calls.

Step Eight: Click the "Edit" link next to a building in the "Building Caller ID Settings" box to attach your verified caller ID number to a building for use with outgoing phone calls.

Step Nine: Select a verified caller ID number using the "Caller ID Number" drop-down list to select the caller ID number to be used for the building.

Step Ten: Click the "Update" link to use the selected caller ID number with the selected building or click the "Cancel" link to discard your changes.

Helpful Tip: Notice a few settings that are greyed out and locked? Have you seen National Lampoon's Christmas Vacation when he takes down power for the whole city? Those are configured by jmc and locked for your safety.


Initializing Contact Phone Numbers

By default, contact phone numbers are not set up to receive phone calls or text messages. jmc makes it easy to initialize large groups of contact phone numbers so you do not have to initialize them individually!

Step One: Click the "Initialize Contact Phone Numbers" link in the "Phone Settings" box to set up your contacts to receive messages.

Step Two: Click "Initialize Contact Phones Ranked #1" in the "Emergency/Weather Related" box to mark all #1 ranked contact phone numbers to receive Emergency/Weather related communications.

Step Three: Click "Initialize Contact Phones Ranked #2" in the "Emergency/Weather Related" box to mark all #2 ranked contact phone numbers to receive Emergency/Weather related communications.

Step Four: Click "Initialize Student Cell Phones" in the "Emergency/Weather Related" box to mark all student phone numbers to receive Emergency/Weather related communications.

Step Five: Click "Initialize Contact Phones Cell #1" in the "SMS (Text Message)" box to mark all Cell 1 contact phones as able to receive text messages.

Step Six: Click "Initialize Contact Phones Cell #2" in the "SMS (Text Message)" box to mark all Cell 2 contact phones as able to receive text messages.

Step Seven: Click "Initialize Student Cell Phones" in the "SMS (Text Message)" box to mark all student cell phones as able to receive text messages.


A few helpful tips

  • When initializing contact phone numbers only primary contacts of active students will be affected.

  • After clicking each button and initializing contacts or students, a message will appear indicating the number of contacts or students that were initialized to help confirm the initialization succeeded.

  • To see the initialized contact phone numbers head to Attendance > Contacts > Edit Contact.

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