Have a message that you need to send periodically? Record it once and send it whenever needed with jmc's pre-recorded phone call feature in the Message Center. From families to student groups we've got you covered.

Learn more as we review who should receive your pre-recorded message, viewing and selecting the perfect message, and sending your pre-recorded phone call to families by logging into jmc Office and go to Message Center > Send Messages.

Step One: Select a radio button from the "Select" box to filter which student contacts to call. Then fill out the appropriate fields highlighted below.

  • Sequential: enter a range of student IDs in the "From" and "To" fields

  • Random: select one or more students by entering their name or student ID in the "Find" drop-down list

  • Grade: enter a grade level range in the "From" and "To" drop-down lists and select a gender using the "Gender" drop-down list

  • Advisor: enter a range of advisor IDs in the "From" and "To" fields

  • Course: select one or more courses by entering the course name in the "Available Courses" drop-down list

  • Activity: select one or more activities by selecting the activity name in the "Activities" box

  • Bus Route #: select a bus route number from the "Route Bus #" drop-down list

  • Tag: select a student tag from the "Tag" drop-down list

Step Two: Select the "Recorded Phone Call" radio button from the "Message Type" box to indicate you'd like to send a recorded phone call.

Step Three: Place a checkmark in the checkbox for who should receive the recorded phone call.

  • Contacts: all primary and secondary contacts

  • Primary Contacts Only: primary contacts only

  • Students: student cell numbers

Step Four: Place a checkmark in the "Call Group" box to select a call type to send your pre-recorded message to.

Step Five: Click the "Send Now" or "Schedule Time" radio button to select when you'd like to send your message.

Step Six: If you selected "Schedule Time" to send your message in the future enter the send date and time in the appropriate fields or simply click the calendar or clock icon.

Fun Fact: Selecting "Schedule Time" is great for sending out reminders created in advance and scheduled to be sent out later.

Step Seven: Select the recording from the list of messages that you have previously recorded in the "Recorded Messages" box.

Step Eight: Click the "OK" button when you are ready to proceed with sending your message.

Helpful Tip: After clicking "OK", you will see a message indicating the number of recipients for the phone call as a final confirmation.

Step Nine: Click "Send" to make the pre-recorded phone call. 

Helpful Tip: Monitor the status of your outgoing pre-recorded phone call at Message Center > Message Status.

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