Skip to main content
All CollectionsSupport
Getting the knack of the system status page
Getting the knack of the system status page

Keeping an eye on the health of our systems and services is just another way we keep our partners in the know.

Emily Hoyne avatar
Written by Emily Hoyne
Updated over a week ago

jmc's status page is a communication tool that helps inform you about outages and scheduled maintenance. Check any time to view the current status for all jmc applications and modules.

Bookmark our System Status page for a quick view of our software health.

The system status page provides a quick view of jmc services categorized for easy access. There are three possible statuses for each service:

  • Online, Available: The module or feature is performing as expected with no issues.

  • Intermittent, Issues Reported: The module or feature here is experiencing issues and not performing up to jmc standards for at least some of our partners.

  • Offline, Unavailable: The module or feature is down for all of our partners and we are working to restore the functionality.

Fun Fact: Through our in-app help widget "John", jmc will alert our affected partners about any outages or issues that might affect your efficiency or productivity.

Helpful Tip: If you are experiencing any issues that are not reported on the system status page, please contact jmc support.

Did this answer your question?