Contact groups in Community Messenger provide a convenient way to customize messaging for your community. Create groups based on specific interests, such as "School Alerts" or "Activities," enabling members to subscribe to messages that match their preferences. Administrators can manage group memberships by adding or removing contacts and send targeted messages to ensure the right people stay informed.

Log into the Community Messenger as an administrator and click "Groups" in the navigation bar to begin managing contact groups.

Step One: Click the "Create group" button and enter a name for the group in the "Name" field to create a group based on a topic of interest at your organization.

Helpful Tip: When naming groups, consider the different types of information your community members would like to sign up to hear about such as "Activities", "School News" or "Weather Alerts".

Step Two (optional): Click the "Pencil" icon to add or edit the group's avatar, then click the "Browse" button or drag a file into the "Upload avatar" dialog to upload it.

Step Three: Click the "Save" button to create your contact group or click the "Cancel" button to discard your changes.

Helpful Tip: Hover over a group and click the "Star" icon to mark it as a favorite. Favorite groups will appear at the top of your groups list and on the Community Messenger dashboard for quick access.

Step Four (optional): Hover over an existing group, click the "Overflow menu" icon (three dots) to the right, and select "Edit" to update the group name or avatar, "Send Message" to compose a message for the group, or "Delete" to remove the group.

Step Five: Select "Export" or "Print", select the desired groups(s) from the "Groups" drop-down list and click the "Export" or "Print" button to export a list of groups and their members to a CSV file or to print a hard copy of the list or click the "Cancel" button to return to the previous page.

Step Six (optional): Click the "Filter" icon, select a radio button for "All groups," "Favorite groups," "Frequently contacted," or "Deleted," and click the "Apply" button to view messages with the selected status. To clear the filter, click the "Cancel" button.

Helpful Tip: Deleted groups will be stored in the "Trash" for 30 days, allowing you to restore accidentally deleted groups if needed.

Step Seven (optional): Click the number of members in a group to view its members.