The Groups page helps you bring people together by interest or role, such as Activities or School Alerts. Members can then subscribe to the messages that matter most to them. By creating and managing groups, you’ll ensure the right audience gets the right information at the right time—without cluttering everyone else’s inbox.
Log in to Community Messenger as an administrator, then click Groups in the navigation bar to manage contact groups.
Step One: Click the Create group button, then enter a name in the Name field to create a group based on a topic of interest.
💡Helpful Tip: When naming groups, consider the types of information your community members may want to subscribe to, such as Activities, School News, or Weather Alerts.
Step Two (optional): Click the Pencil icon to add or edit the group’s avatar, then click the Browse button or drag a file into the Upload avatar dialog to upload it.
Step Three: Click the Save button to create your contact group, or click the Cancel button to discard your changes.
💡Helpful Tip: Hover over a group and click the Star icon to mark it as a favorite. Favorite groups appear at the top of your groups list and on the Community Messenger dashboard for quick access.
Step Four (optional): Hover over an existing group and click the Overflow menu icon (three dots) to the right of the group to access more options:
Edit: Update the group’s name and avatar.
Send message: Send a message to the selected group.
Delete: Remove the group from your list.
Step Five (optional): Click the Filter icon to narrow the groups displayed in your list. Choose from the following options:
All groups: View every group in your list.
Favorite groups: View only the groups you’ve marked as favorites.
Frequently contacted: Display the groups you message most often.
Deleted: View groups deleted within the last 30 days.
💡Helpful Tip: Deleted groups are stored in the Trash for 30 days, giving you the option to restore them if needed.
Step Six (optional): Click the Export icon, then select the group(s) from the Groups drop-down list to export to a CSV file.
Step Seven (optional): Click the Print icon, then select the group(s) from the Groups drop-down list to print.
Step Eight (optional): Click the number in the Members column to view all members of a group.
✅ When your groups are set up, connecting with the right people becomes easy.