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Taking a look at the Community Messenger dashboard
Taking a look at the Community Messenger dashboard

The admin portal of the Community Messenger is equipped with a dashboard for viewing all important information on one convenient page.

Jacob Van Scoyoc avatar
Written by Jacob Van Scoyoc
Updated over a month ago

Welcome to the jmc Community Messenger Dashboard, your centralized hub for managing communication. Here, you'll find a condensed view of message quantities, types, statuses, frequently contacted groups, and shortcuts to important pages. Save time and make well-informed decisions with quick access to essential communication data, all in one convenient location.

Simply login to the Community Messenger portal to get started.

Communication Summary

Quickly review your messaging activities, including the number of messages sent, message types by month, and total contacts in your database, to gain valuable insights and improve your communication strategy. With dynamic filtering, you can focus on specific message types, time frames, or recipient groups, making it simple to analyze and refine your approach.

  • Message quantity: a color-coded bar graph displaying the number and type of messages you have sent over a specified date range

  • Message type by month: a color-coded line graph displays the frequency of message types sent over a specified date range, with a hover feature that provides an easy-to-read summary of message totals by type for each month

  • Total contacts and messages sent: view the total number of contacts in your Community Messenger database along with the total number of messages sent

Message Log

The Message Log on the Community Messenger dashboard offers a quick view of your most recently sent messages, including the message type, status, and delivery count. Easily monitor your communication in real-time to confirm successful delivery and address any issues promptly.

  • Type: a visual identifier of the sent message type, such as email, text message, voice-to-text, or recorded message

  • Title: the title of your sent message

  • Status: the status of a sent message (in-progress, scheduled to be sent, stopped, completed or completed with a number of messages that failed to send)

  • Delivered: the number of delivered messages alongside the total number of attempted contacts

  • View All: the full list of messages sent from the Community Messenger

Frequently Contacted Groups

The Frequently Contacted Groups card highlights the groups you communicate with most often, streamlining the messaging process. Access a group's page directly from the dashboard for quick and efficient communication.

Shortcuts and Quicklinks

Personalize your Community Messenger dashboard with shortcuts and access your next steps through the "Quicklinks" section. Streamline your workflow by navigating directly to the pages or websites that matter most to you with a single click!

  • Shortcuts: add, edit, or delete frequently visited sites, with hover functionality for quick management, to enhance your experience

  • Quicklinks: access your next steps in Community Messenger, such as sending a message, creating a new contact or group, or visiting the Help Center for additional assistance

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