Dropbox is a file hosting service and collaboration space. Onna integrates with Dropbox Business' API to extract all related data and metadata from entire company Dropbox accounts and/or specific user accounts.  

This article describes our integration with Dropbox Business, which is a type of enterprise account that Dropbox offers.

Integration Features

Type of Account Needed
To enable a Dropbox Business collection, you'll need an admin account on Dropbox.

All files are synced, including, but not limited to: 

  • Files
  • Related Metadata (create date, folder path, and revision id)

Onna Sync Modes

We currently support two syncing modes - one-time and auto.

  • One-time is a one-way sync that collects information only once.
  • Auto-sync means that Onna will perform a full sync first and will keep the data source and Onna in mirrored sync.*

Data Exports

Yes, you can export data and metadata in eDiscovery ready format. Load files are available in a dat file, CSV, or custom text file.  This is only available for Dropbox Business.

How to Guide

For this integration, you'll need access to Onna's user panel which is available to our Enterprise users. We also recommend signing into your DropBox Business account in your browser. 

Once within the user panel, click on 'Enterprise Sources' and click 'Add new source'. Select Dropbox Business

First, you'll be asked to name your source. This is the source's title on the Onna platform. If you're naming for eDiscovery purposes a common convention is to name it after the company or account individual. 


Once you've named your source and added dates if needed, click 'Connect.' 

You will have the option to manually add Dropbox users and groups to synchronize with Onna. This gives you the option to narrow the scope of your Dropbox collection. After adding your specified users and groups, click "Next."

You also have the option of loading all Dropbox user accounts and groups as well. Depending on the size of your organization, this may take a few minutes.

You can continue your configuration by selecting file types including Dropbox files and Dropbox Paper files. For more targeted collections, you can also filter by search terms. After finalizing your selection, click "Finish."

The account will begin synchronizing. This integration will now appear in your Sources page and within your workspace if you've added it there. Files will be processed and indexed so that all are searchable. When you click on the Dropbox source, you will start seeing results being populated. Below is a sample notification you'll see in your notification panel. 

Once your data source sync has completed, you'll receive an email notification. When you click on the Dropbox Business data source, you will start seeing results being populated.

From this screen, you are able to filter results by date range, file type, label, and/or owner in Onna using the menu on the left. 

Interested in collecting from Dropbox Business?

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