There are three places that you can create an export from within Onna:

Exporting a saved search

Once you've created a saved search that you want to export, access your list of saved searches by clicking on the ellipsis on the right-hand side of the search bar. This action will open the following menu:

Click on 'Load saved search'. This will open a pop-up with a list of all of your saved searches. Select the one that you want to export and click Export.  

This will begin the export workflow for your saved search. 

An export name will be generated based on the saved search name and the date that you're creating it. This can be modified at any time. Next, you have three options:

  1. Generate CSV report with metadata: This option is if you'd just like to create a report of all of the files in the source and their metadata

  2. Generate CSV report and download files: This will create the report with metadata and also download all files currently in the source

  3. Advanced export - Choose this option if going through a standard eDiscovery export

There is an option on whether to include family members with your export. This applies to saved searches where files that contain matching terms may have parent files. 

Once you've selected your desired option, click 'Configure'

If you have previously added cloud transfer credentials in Onna you will have the option to perform a manual download or cloud transfer.

  1. Enable the cloud transfer option to view additional fields for configuring your export to use a cloud transfer.

  2. Select the cloud transfer you would like to use.

  3. Enter an internal email address or an external email address to notify the user(s) when the cloud transfer has been completed.

Note: Leaving the cloud transfer option off will generate the volumes where you could continue to manually download the export.

Check out the article on Cloud Transfer for more information on adding cloud transfer credentials.

The next screen lists all of the metadata available for export. 

The first column, Document metadata, lists all metadata fields commonly found on documents. 

The second column,  Source metadata, lists metadata fields commonly found at the source. It also lists Machine learning metadata which is added during our processing phase and includes classification and detected language. 

The third column, Metadata by type of source, lists the different integrations we offer and the specific metadata available to them. 

Once you select the metadata fields you'd like to see on your export, click next. 

If you've selected to get a CSV or a CSV + file, you'll see a summary of the report you'll be creating. Click 'Done' to start your export. 

If you've selected Advanced Export you'll see the following screen:

On this screen, you can configure the export control number, choose whether to export using the original file name and choose whether it includes native files and/or text files (default: include). For files that are in HTML, you can choose to export these in PDF.

You can also choose the format of your load file and choose from

  • dat

  • CSV

  • custom txt file

Depending on your configuration you will also be able to modify the encoding and different types of characters on the right-hand side. 

Once you're finished configuring your export, click next. You'll get the summary screen of your export. Click 'Done' to start your export. 

A collection of your exports can be found by accessing the Export section on the global menu on the left-hand side. 

The export page has been redesigned to give you a better user experience on viewing the details and status of your export.

Clicking the export name on the Exports page will take you into a detailed view to show you its current status.

An ellipse button has an option to view the configurations that you set for this export. The export will show you while it's in progress and when it's ready to download. You can also delete old exports from the Exports page.

To download an export click on the title link below Volumes to begin the export.

After 7 days an export will expire and will not be available to download. In the event, you still need to access the export click on the export title & click 'Re-enable download'. The export will now be available to download.


Does Onna know to only export the ‘net new’ results or do you have to run the entire export again?
Onna will only have the results of the export for the point in time when the export was run. For the latest results, a new export should be created. An export can be run with an additional search option to include the date last modified or creation date.

Can you export all files into a single text file instead of individual files?
Onna does not export all files into a single text file. Files included in the export will be processed individually and listed within the CSV metadata that comes with the export.

Is there a limit to how many files we can export? (size or number of files)
There is no upper limit to how many files you can export. Our standard export volume size is ten gigabytes (10GB), once an export reaches this size additional 10GB exports are created in separate zip files. These separate zips are displayed as a list of links to download.

Can you deduplicate files in the export?
We do allow deduplication as part of the advanced export option. Click the toggle to Yes under Deduplicate files on export. This option only applies to parent files to keep families complete.

Did this answer your question?