Getting Started

Confluence is a team content collaboration software.  Onna supports Confluence Cloud and Server version 5.7 and up. Onna connects directly with the API to collect all information in native format. The integration collects all data and metadata from an entire Confluence site or individual spaces.

Integration Features

All files are synced, including, but not limited to:

  • HTML content of the page
  • Comments on pages
  • Attachments for the page
  • Labels for attachments and pages
  • Ancestors for the page/attachments
  • Historical information and related metadata, including:
  • Author of the page
  • Created by/on
  • Last updated by/on
  • Previous Version created by/on

Types of Sync Available

We currently support three syncing modes - one-time, archive, and auto.

  • One-time is a one-way sync that collects information only once.
  • Archive means that Onna will perform a full sync first and will continuously add any new files generated at the data source. The sync type does not delete files deleted from the data source
  • Auto-sync means that Onna will perform a full sync first and will keep the data source and Onna in mirrored sync. Any deletions from the data source will be deleted in Onna, as well.* 

The synchronization scope currently encompasses entire Confluence sites, specific Confluence spaces, and specific Confluence pages.

*This sync mode is only supported for Confluence pages and files attached to a space.

Data Exports

All files and metadata can be exported in eDiscovery ready format. Load files are available in a dat, CSV, or custom text file.

The following metadata fields are exported:

  • Space Name 
  • Space ID (numeric field to identify space in Confluence)
  • Confluence Space Type
  • Ancestors for a file 
  • List of Labels
  • All date related metadata

How to Guide

Click on "Add source" and select Confluence.

That will lead you to the following page:

First, name your source. This is the source's title on the platform. If you're naming for eDiscovery purposes a common convention is to name it after the company.

Enter the Confluence site's URL as the host.  If the site is password-protected, enter your credentials here, including your full username's email. If the site is public, leave username and password blank. (See example below for collection from a public site)

The final step is to select the sync mode that you'd like for the source. We describe the different sync types above.
If you'd like to use the date range feature, select One-time Sync. Decide whether you want to collect from the links on the page and then click "Get spaces" 

Select the space(s) you would like to sync. You can use the letters to search for specific spaces alphabetically or use the text input box to search for it by typing it's name. To sync all, click 'Select all' in the top right hand corner. 

Once you have clicked ' Add & Sync', you will see this integration under your Sources page.  Onna will begin to interact with Confluence's API and begin to sync files. Files will be processed and indexed so that all is searchable. A source will indicate that it's syncing during this process. 

When you click on the Confluence data source, you will start seeing results being populated.

From this screen, you are able to filter results by date range, categories, and/or extensions using the menu on the left.  

Confluence pages in Onna

Onna demonstrates the Confluence page as a PDF representation of the page.

Accessing audit logs

Clicking on the information icon on the top right will take you to the source details where you can see how many files it has and its size.

Click on Audit Logs to see logs from collection and processing

Confluence FAQ

For Confluence on-premise collections, is it necessary to install anything on a server?
Yes, one needs to install an application on a Windows machine that is always on and has constant connectivity to the Confluence server and Internet.
Check out our guide to collecting from Confluence on-premise

What type of login is needed - database or user?
A user account to Confluence with full access to the space(s) that need to be collected.

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