Getting Started

JIRA is a project management and issue tracking platform used mainly by software development teams.  Onna directly connects with JIRA's API to collect all information in native format.

Integration Features

What is collected?

All files are synced, including, but not limited to:

  • Issues, including description, name, creator, updater, status, type, progress, priority, resolution, due date, summary, components, original estimate, time spent, votes, issue links, and custom fields.
  • Attachments
  • Comments

What are your sync models?

We currently support two syncing modes - one-time and incremental.

  • One-time is a one-way sync that collects information only once.
  • Incremental means that Onna will perform a full sync first and will continuously add any new files generated at the data source. The sync type does not delete files deleted from the data source

The synchronization range currently encompasses individual projects.

Can you export the data?

Yes, you can export data and metadata in eDiscovery ready format. Load files are available in a dat file, CSV, or custom text file.

What does the export look like?
We've compiled sample load files for our different integrations. Click on the link below to download a sample JIRA export. 

How to Guide

Click on "Add Source" and select JIRA.

Name your data source and enter the site's URL as the host, as well as your username and password. Click 'Connect'.

Select the project you would like to sync.

You'll see the JIRA data source appear in your sources. 

When you click on the JIRA data source, you will start seeing results being populated.

From this screen, you are able to filter results by date range, categories, and/or extensions using the menu on the left. 


JIRA pages in Onna
Since natives are in html format, we take what JIRA's API returns and format it like a ticket. 


Audit Files
From the results screen, you can find the audit logs and set your privacy settings for this particular data source.  To view the audit logs, please click on the information icon on the top right.

Ready to start collecting from JIRA?

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