Getting Started

JIRA is a project management and issue tracking platform used mainly by software development teams.  Onna directly connects with JIRA's API to collect all information in native format.

Integration Features

What is collected?

All files are synced, including, but not limited to:

  • Issues, including description, name, creator, updater, status, type, progress, priority, resolution, due date, summary, components, original estimate, time spent, votes, issue links, and custom fields.
  • Attachments
  • Comments

What are your sync models?

We currently support two syncing modes - one-time and incremental.

  • One-time is a one-way sync that collects information only once.
  • Auto-sync means that Onna will perform a full sync first and will keep the data source and Onna in mirrored sync. Any deletions from the data source will be deleted in Onna, as well.* 

Onna now supports the collection of multiple projects per connection. 

Can you export the data?

Yes, you can export data and metadata in eDiscovery ready format. Load files are available in a dat file, CSV, or custom text file.

What does the export look like?
We've compiled sample load files for our different integrations. Click on the link below to download a sample JIRA export. 

How to Guide

Click on "Add Source" and select JIRA.

This will bring you to the following page:

Name your data source and enter the site's URL as the host, as well as your username and password. Click 'Connect'.

First, name your source. This is the source's title on the platform. If you're naming for eDiscovery purposes a common convention is to name it after the company.

Enter the JIRA site's URL as the host. You will also need to enter your credentials including your full username's email as well as an API token. To generate an Atlassian API token, follow the instructions here

If the site is not hosted on Atlassian, then select the option to log in with user and password.  

You have the option to Confirm, which will auto sync all of the spaces or you have the option to Configure the synchronization settings.

If you choose to configure your collection,  select the projects(s) you would like to sync. You can use the letters to search for specific spaces alphabetically or use the text input box to search for it by typing it's name. To sync all, click 'Select all' in the top right hand corner. 

You'll see the JIRA data source appear in your sources. 

Once you have clicked 'Confirm,' you will see this integration under your Sources page.  Onna will begin to interact with Confluence's API and begin to sync files. Files will be processed and indexed so that all is searchable. A source will indicate that it's syncing during this process. 

When you click on the JIRA data source, you will start seeing results being populated.

From this screen, you are able to filter results by date range, categories, and/or extensions using the menu on the left. 


JIRA pages in Onna
Since natives are in html format, we take what JIRA's API returns and format it like a ticket. 


Audit Files
From the results screen, you can find the audit logs and set your privacy settings for this particular data source.  To view the audit logs, please click on the information icon on the top right.

Ready to start collecting from JIRA?

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