OnTrack Incident Tracking is an Incident tracking and dispatching system built specifically for live events. The system unifies key features and processes that currently take place over multiple systems, making it an efficient and powerful tool for event operators.
OnTrack Incidents allows teams to log event incidents of any type, dispatch response teams, track staff and incident location via GPS, send mobile alerts and generate custom reports, all from the same platform and based on the event’s CAD map.
Some of the benefits of OnTrack Incidents:
Universal cloud-based system connected to web and field apps
Expands staff access to report incidents, improved field navigation and reduce response time
Captures rich data for every incident and anonymously aggregates data to spot trends
Employs use-specific dashboards for Planning, Operations and Dispatch roles
The system currently works on web and iOS/Android, allowing staff to log incidents or respond to assignments directly from the field.