We want you to get the most out of your ONYX experience! Please note that all class packs have set expiration dates based on the date of purchase. To ensure fairness for all members, class packs cannot be extended, refunded, or transferred.
Here’s a quick guide to class expiration timelines:
Single classes & 2 for $40 credits: Expire 14 days from the date of purchase.
5-class pack: Expires 60 days from the date of purchase.
10-class pack: Expires 90 days from the date of purchase.
20-class pack: Expires 180 days from the date of purchase.
We encourage you to plan ahead and make the most of your classes before they expire. If you have any questions, we’re happy to help!