Before following the steps below, please read the following safety advice:
If you're having trouble lighting your Ooni Koda 12, begin by detaching your regulator from your propane tank. Wait 5 minutes, then reconnect your regulator to your propane tank and re-light.
If your oven isn't lighting after this, run through the checklist below:
Make sure your propane tank is full.
Make sure the connections to your propane tank and regulator are secure.
Make sure there are no leaks in your gas hose by using a leak detector spray or by using soapy water (full instructions on how to do a gas leak test here).
Make sure you are only taking 5 seconds to turn the control dial and keeping the knob pushed in for a further 5 seconds after ignition.
If you've run through the checklist above and your oven still isn't lighting:
Detach your regulator from the propane tank and allow the oven to cool down.
Spray some compressed air towards the piezo (ignition tip) to clean any soot / debris. The piezo is circled in red below.
Re-attach the gas and follow the checklist above with the safely advice.
If your Ooni Koda 12 isn't lighting after following the steps above, contact our team and we'll be able to help.