There are several ways to get in touch with the support team. The quickest way is by chatting to us via Live Chat or creating a ticket.

Chat to us

You can start a conversation with us via Live Chat at any time by clicking the icon on the bottom right of your screen.


Create a ticket

You can open a ticket with us here. You can also email us at support@ooni.com (they both go to the same place, so whichever works best for you).


Call us

If you'd like to speak with a member of the support team on the phone, you can book a call here (we encourage you to contact us via Live Chat or create a ticket for a faster response).


Check out our FAQ

You can find answers to frequently asked questions by searching our help centre.


Join the Ooni community

Our Ooni Community members are always happy to help out and answer questions. You can join the community over at community.ooni.com or on our Facebook group.


Follow us on social media

We're always happy to chat to you on social! Follow us on Facebook, Twitter and Instagram to join the conversation.

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