How to contact us:

There are a variety of ways to get in touch with the Ooni team.

The quickest way you can reach out to the team will be via email or live chat.

  • To open a ticket with us, you can email us at or you can submit a ticket here (They both go to the same place, so whichever works best for you!)

  • You can start a conversation with us at any time by clicking the icon on the bottom right of your screen:

  • You can also start a conversation with us by selecting 'Support' on the top right corner of the site, then select 'Live Chat' over on

  • If you'd like to speak with a member of the Ooni Experience team on the phone you can schedule a call to speak with us here, Please note: We would encourage you to reach out to us via Live Chat or email for a quicker response

Frequently asked questions:

  • You can find answers to frequently asked questions by searching our help centre or by searching within the chat widget at the bottom right of your screen.


  • Lastly, there are so many amazing members of the Ooni Community that are always happy to help and you can ask questions to our community over at or on our Facebook group

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