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Server Downtime on 11/20/2019

This note describes the downtime we experienced on this date.

Written by Sinan Ascioglu

We wanted to inform you on the downtime and potential loss of data happened on 11/20/2019.
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Today, we were responding to some recurring memory issues on our server, and we backed up our database at 4:55pm EST. However, as we were working towards a fix, we had to initiate a restore using that backup at 6:40pm EST, which resulted in the loss of data that happened between those two hours: 4:55pm EST -  6:40pm. We took the website down to investigate further and recover as much of the lost data as possible. We estimate around 130 users were effected by this.
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I personally apologize if this has caused you any issues or any loss of data. If you created or saved any sketches during this time, please let us know at info@openprocessing.org, and I will personally look deeper into those.

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