Many activity providers are now exploring how they can provide sessions virtually. While the digital world has opened up a range of opportunities for individuals to engage in sport and physical activity, it is fundamental to consider your own safeguarding procedures and what they entail about online use.
Safeguarding procedures
It is fundamental that all organisations have a safeguarding procedure or policy in place that includes online use. For further information on 'online use', see the NSPCC's official advice, here.
NSPCC's fundamental questions to consider
'Do you have an online safety policy and an acceptable use statement? These should include the use of social media for staff and young people. It is recommended that you revisit this and reissue it to all relevant personnel (including coaches and members).
Do you have any procedures to follow in the event of concerns arising during online interaction, for example between a coach and a young person?
Do all those using online coaching know what the codes of conduct are for these environments? Do you have a process for signing up to these online?
What processes are in place to ensure that coaches selling or offering their coaching services online are registered with you (where appropriate), have been recruited appropriately and have the correct qualifications and insurance to offer online coaching?
Parental involvement is critical to ensure you have parental consent for involvement in the activity. How is this managed by the coach?
What is the process for addressing concerns raised, such as instances of misconduct online?
Consider the platform that is being used. Are privacy and confidentiality settings appropriate? For more information on different websites and platforms see NetAware.'
Individual, one-on-one online coaching sessions
It is recommended that these sessions should be organised with the parent or legal guardian's consent and supervision. Consider the ways in which communication is established, logged and managed.
Sessions should take place in an appropriate, open environment. For example, a living room or back garden.
Consider how you will risk assess the sessions and how any risks will be managed.
Group-based online coaching sessions
It is recommended that these sessions should be organised with the parent or legal guardian's consent and supervision. Consider the ways in which communication is established, logged and managed.
Ensure that all members have access to the sessions to prevent anyone feeling excluded. Consider whether there will be group interactions - if so, how will this be monitored, moderated and how will you address any cyber bullying?
Consider how you will risk assess the sessions and how any risks will be managed.
Further information
For further guidance and information on appropriate safeguarding procedures, seek the resources available on the Child Protection in Sport Unit, in partnership with NSPCC, here.