Sometimes, caches can affect how your wallet is connected to our platform. To use the platform successfully, in most cases, you need to have a clear cache.

This article will cover everything you need to know to clear your cache. The points we will cover in this article are as follows.

Let's get started! 😄

What is a cache?

A search engine cache is a temporary storage area where website data that the search engine has previously retrieved is stored. It stores a copy of a website's data on the search engine's server, enabling the search engine to quickly retrieve information the next time someone searches for the same thing. This speeds up the process of finding information on the internet, but cached versions of websites may not be up-to-date as the search engine may not have retrieved the latest version of the site.

Why do we need to clear our cache?

Clearing your cache ensures that you access the latest version of our platform. Your browser stores website elements like images and text in its cache to speed up future visits. However, outdated cached data may cause sites, including our platform, to appear or function incorrectly. Clearing your cache can free up storage space, resolve browser issues, and sometimes erase preferences and settings. Although you'll be logged out of any sites you're currently using, your preferences and settings should be restored upon revisiting.

How to remove clear cache from Google Chrome

Using either your PC or Mac:

STEP 1: Open the Google Chrome browser on your computer.

STEP 2: Press [Ctrl] (or [CMD] for Mac), [Shift], and the [Delete] keys all at the same time. This should automatically trigger you to clear your cache, but if not.

STEP 3: Find ‘Privacy and Security’ on the menu on the left-hand side of the screen.

STEP 4: Select “All time” in the “Time Range” drop-down list in either the ‘Basic’ or ‘Advanced’ section. Delete advanced data at your own risk, as this data is unrecoverable once deleted.

STEP 5: In the ‘Advance’ section, select all the checkboxes required.

Note: To avoid deleting your password history, you can keep the “Passwords and other sign-in data” option as not selected. Anything selected will be deleted permanently.

STEP 6: Click “Clear data”.

There you have it! You have now cleared your cache for Google Chrome😄

How to remove ad-blocker from Microsoft Edge

On a desktop or laptop PC

STEP 1: Open the Microsoft Edge browser on your computer.

STEP 2: Simultaneously press the [Ctrl] and [Shift], and [Delete] keys and wait for eh window to appear automatically.

STEP 3: Select “All Time” in the drop-down list under “Time range” and select all the boxes you wish to remove.

Note: To avoid deleting your password history, you can keep the “Passwords” option as not selected. Anything selected will be deleted permanently.

STEP 4: Click “Clear Now” and wait for the pop-up screen to disappear.

There you have it! You have now cleared your cache for Microsoft Edge😄

How to remove ad-blocker from Mozilla Firefox

On a desktop PC or Mac:

STEP 1: Open the Mozilla Firefox browser on your PC or Mac computer.

STEP 2: Simultaneously press the [Ctrl] and [Shift], and [Delete] keys and wait for eh window to appear automatically.

STEP 3: Select “Everything” in the drop-down list under “Time range to clear:” and select all the checkboxes under “History” and under “Details” that you wish to delete.

Note: To avoid deleting your password history, you can keep the “Active Logins” option as not selected. Anything selected is deleted permanently.

STEP 4: Click on “OK”.

There you have it! You have now cleared your cache for Mozilla Firefox😄

How to remove ad-blocker from Internet Explorer

On a desktop or laptop PC:

STEP 1: Open the Internet Explorer browser on your PC.

STEP 2: Simultaneously press the [Ctrl] and [Shift], and [Delete] keys and wait for eh window to appear automatically.

STEP 3: Uncheck “Preserve Favorites website data” Select all the options you want to remove from your device.

Note: To avoid deleting your password history, you can keep the “Passwords” option as not selected. Anything selected will be deleted permanently.

STEP 4: Click on the “Delete” button.

Do You Still Need Help?

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If you still have any issues with the above steps, please contact us on a chat function here 👉 Opulous Chat. You can find the chat button in the bottom right. Make sure you share the following information.

Alternatively, you can contact support by emailing support@opulous.org. Ensure you share the information above so we can best assist you.