If you notice sluggish internet performance with your ORA eSIM, it could be due to network congestion or weak coverage.
Try these steps on your Android device to improve speeds:
✈️ Toggle Airplane Mode On and Off
Open Settings
Tap Connections
Enable Airplane Mode:
Wait About 15 Seconds.
Disable Airplane Mode
This forces your phone to disconnect and reconnect to the local network, which often clears up temporary slowdowns.
🔄 Restart Your Android Device
Access the Power Menu: Press and hold the Power button (or Power + Volume Up) until you see the shutdown options.
Perform a Force Restart: Press and hold Power + Volume Down until the phone reboots automatically.
A full restart can clear background issues that might be slowing down your network connection.
📡 Manually Select Your Network Operator
Go to Settings
Tap Connections
Choose Mobile Networks
Select Network Operators
Pick Your ORA Provider
Find and select the provider you purchased through ORA (e.g., “3HK eSIM” or “Ubigi Global eSIM”).
If your provider isn’t listed, contact our support team for help.
If you still experience slow speeds or no data after these steps, our 24/7 support team is ready to assist:
Live Chat: Click the chat icon on our homepage.
Email: Send a message to support@orasim.io detailing your issue.
We’ll help you get back to a faster connection as soon as possible! 😊