Best Practices for Engagements
Announce community matching.
Announce your partnership with Orbiit to your community and embed it as an offering in your community programming. Be sure to include the registration link in the announcement!
Sample text:
We are super excited to announce a new initiative we are starting with the help of Orbiit. Orbiit is a matchmaking engine powering curated community connections at scale. Think of it as a blind date but for professionals – and with the help of AI, not a friend's recommendation. When you sign up, you'll be matched with another member of the community for a virtual conversation – you choose the topic, date, and time. Orbiit will handle the rest.
💡 Callout that the program is an optional, monthly* recurring program and if you register, you are expected to attend your meeting or reschedule for a later date. *Adjust language to align with your engagement cadence.
Promote internally on non-email channels.
You'll have access to the sign-up link for each engagement once the form is live, so feel free to use it on Slack, Circle, LinkedIn Groups, or wherever you communicate with your community. If you're seeking promotional language, you can reference our internal promotion guide.
💡 For the highest amount of engagement, aim to share the registration link a minimum of 3 times through different medium touchpoints and times of day. (e.g. Orbiit invite email, Orbiit reminder email, community Slack message or newsletter)
If it's your first round...
Plan to send out an announcement email the day the Orbiit invite goes out so your audience hears firsthand from you and knows to expect an invite email from Orbiit. Utilize our recommended announcement copy for one-to-one and group matches.
💡 Embed Orbiit 1:1 conversations and/or group matching as part of your community's onboarding experience.
Generate excitement and showcase value.
Include stats or anonymized testimonials in your opt-in invite or reminder emails to build excitement and showcase the value of these conversations. See sample text below. *Client to update copy in italics.
It's time for another round of community match! Meet a peer and go deeper on your personal/professional challenges, goals, and interests.
Reasons to join:
We've made over 100 matches to date
When asked how strong of a fit your match was for you, on a scale of 1-5, you've reported a 4.8/5, on average
What your peers are saying...
"Tangible next steps on how to improve what I'm doing!"
"Expertise in an area I need help with and a potential mentor"
"A safe space for both of us to vent"
"A few resources for freelance which will be great when I need contractors in the future"
💡 Launch an engagement in tandem with a live or virtual event. Leverage Orbiit to keep conversations going and create impactful post-event connections.
Personalized outreach to non-adopters.
See the suggested copy here.
Match Editing feature
Upgrade to Pro and Premium to get access to our new feature Match Editing. It is designed to give you unprecedented control over your Orbiit matches and streamline your workflow. With Match Editing, you can now fine-tune and customize your matches with precision, ensuring that your matches are personalized and tailored to your specific criteria.
Key Benefits of Match Editing:
Precision Control: Easily edit and refine your matches to reflect the most accurate and relevant matches. 🎯
Time Savings: Streamline your workflow by making quick edits without complex workarounds. ⏱
Enhanced Matching Quality: Ensure the integrity of your matches by making real-time adjustments to your Orbiit proposed matches. ⭐
See here for more guidance on how to use the feature for optimum results.
Seek feedback from your audiences.
Instil the importance of feedback and proactively ask for your members' opinions about their experience with Orbiit and how else we can help them reach certain goals.
Include a one-liner in the email copy and Conversation Guide about the importance of submitting feedback.
Outline rules of engagement.
Set expectations and guidelines with your community to prevent no-shows and increase attendance. Promote the ‘Rules of Engagement’ throughout the email copy and Conversation Guide.
Rules of Engagement Examples:
These group forums are meant to be a safe, inclusive environment. If your experience felt unsafe, please contact the Community team immediately.
This program is entirely optional. If you register, it is expected that you show up for your designated meeting. If you cannot join, please contact your group directly over email.
Should your group need to reschedule, calendar invites are editable. You can also swap out the Orbiit Meet link for your preferred video service platform.
Please share your feedback with us! We’re constantly working to make group conversations the most beneficial for you. Any feedback is welcomed.